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Compliments & Complaints

 

Ripplevale School promotes a positive, safe and happy learning environment for all students, parents/carers, staff and any persons visiting the school.

 

If for any reason a complaint or concern is raised by a person or persons with a legitimate interest in the school about the practices or policies of the school, the conduct, actions or omissions of staff employed at the school or about the standard of teaching, this concern or complaint will be dealt with by the Head of School as per the Ripplevale Complaints Policy.

Complaints and concerns may be written or verbal and must addressed to the Head of School.

The Head of School will endeavour to deal with the complaint or concern in a timely manner to the satisfaction of all parties concerned.

 

For more details please see Complaints Policy on the Policy page.

Parent

"Just wanted to let you know how much all the hard work you and your team at Ripplevale put in really does make all the difference to the young people in your care. "

Parent

"A massive thank you to you and all your team there – the hard work you put in really does have very positive results."

Parent

"X has transitioned into Ripplevale School well, he is like a different child to me. He is so much happier and more content, wanting to attend school and often saying he never wants to leave."

Parent

"Can quite honestly say my son getting his place at Ripplevale School when he was 8 was like winning the lottery! He is now 13 years old and he is thriving. Such wonderful, nurturing staff. Could not be happier."

Parent

"Just such a lovely welcoming all round school. Teachers do more than the very best they can. I’m honoured to have my son in such a lovely school."

Parent

 "I think it is still early days but have faith that the school will continue to get to know X in an environment with people who understand and accept him to ensure he feels safe and secure and to get the best from him."